FAQs
What's your best practices for ironing or steaming my garment?
- Steam or iron on a low setting, on the reverse side.
- Do not steam or iron over prints, embroidery, or embellishments, as this may damage the finer details.
How can I dry my garments properly?
- Do not tumble dry, as heat may alter the fabric or fit.
- Air dry in the shade — direct sunlight may cause fading.
- Hang or lay flat to dry immediately after washing; do not leave garments soaking.
How can I wash my garment?
- Cold wash on a gentle setting (under 30°C) with similar colours.
- Washing in hot water or on a harsh setting may damage the fabric.
- Some washing machines heat water even on “cold” settings — please check your machine to prevent shrinkage.
- If unsure, hand wash gently in cold water.
- Avoid fabric softeners and detergents containing bleaching agents, as these may damage or alter the colour.
How long until my order is delivered?
Express Shipping within Australia: approximately 2–4 business days
Standard Shipping within Australia: approximately 5–7 business days
Do you cover import costs?
We do not cover any import taxes or duties if they are incurred.
Can I amend my shipping information once I have submitted my order?
Once an order has been completed, we cannot change the shipping address – unless it is a simple adjustment to a spelling mistake.
How can I track my order?
As soon as your order is dispatched you will receive an email notification that will include relevant tracking information.
What's your Size Guide?
Click this link to take you to our size guide page